If you are unable to use the online forms, paper forms are available (listed at the bottom of this page).

Please print and complete, then post to us at the following address: 

Pensions Department, PO Box 567, Welwyn Garden City. AL7 9NN



Update your information.

Expression of Wish

The Trustee will take your wishes into account when they decide who receives payment.

Change of Address

It’s important to make sure your address is up to date so that we can keep in touch.

Change of AVCs

You can choose how your money is invested if you’ve paid money into an Additional Voluntary Contribution (AVCs) account.

Bank Details

Don't forget that if you change your bank details we need to know so that we can be sure your pension is paid to the right place. For security reasons, please print and complete the bank details form and post it to us at the following address:

Pensions Department, PO Box 567, Welwyn Garden City. AL7 9NN

International Bank Details

If you've moved abroad and set up an international bank account, please let us know the details so that we can be sure your pension is paid to the right place. For security reasons, please print and complete the bank details form and post it to us at the following address: 

Pensions Department, PO Box 567, Welwyn Garden City. AL7 9NN

Request more information.


Transfer Value Quotation

If you're thinking of transferring your pension to another pension scheme, please complete this form.

Divorce Transfer Value Quotation

If you're going through a divorce, and need to find out the cash equivalent transfer value of your pension, please complete this form.

Retirement Quotation

If you want to retire and start taking your pension, please complete this form.

Current Annual Pension Amount

If you want to know the current annual amount of your pension, and you haven't started to receive your pension yet, please complete this form.